Tessa McGurk

Before moving into healthcare, Tessa spent over 20 years in the hospitality industry, in both frontline and office-based operational roles.

Working in the fast-paced, high-pressure service industry meant Tessa had developed excellent communication and customer service skills, which have helped shape her approach to patient care, placing a strong emphasis on empathy and creating a calm, reassuring experience, even in complicated or emotionally challenging situations.

Working closely with people every day taught her the importance of listening, anticipating individual needs and providing clear, thoughtful communication.